Our service agreements are tailored to your individual needs. You minimize your risk and maximize your machine and system availability.

Our service agreements are frame contracts which we sign with you. The emphasis is on flexible services which deal specifically with your needs. They reach from inspection and remote service contracts to full-service contracts ensuring the optimal availability of your extruders, compounders, bulk materials systems or components at fixed costs.

TRAINING

Our multi-level training program helps machine operators and engineers, beginners and professionals to understand the potential of their extruders and make the best possible use of them. 

TESTING

TSE Group has the world’s most extensive test labs for compounding and extrusion systems. The modular design of the twin screw extruders permits them to be set up specifically for each test. Depending on the processing task, the latest extruder developments such as the Feed Enhancement Technology FET, twin screw side devolatilization units Bulk Solid Activator and Electronic Pressure Compensation EPC are integrated into the test set-up. This allows processes with throughput rates from just a few kg/h up to a medium production scale to be developed or optimized. The TSE experts convert the test results to production scale with proven scale-up methods.

MAINTENANCE & REPAIR

We provide both standardized and also highly customized service packages for machines and plants. Our maintenance work secures your plant reliability and checks that resources are being deployed efficiently.

The most common reason for decreasing product quality, reduced throughput or instable processes are wornoutscrews and barrels. If one of these cases occurs, there is need for swift action. Without timely repairs yourline can be severely damaged. And this results in unplanned, oftentimes tedious and expensive downtimes andproduction losses.

Therefore, be prepaired and make use of our internal repair service! Within the shortest time you will get aready-to-use, overhauled set of screws or barrels.

EMERGENCY

The TSE Extrusion Group offers the following emergency services:
• Extensive spare part inventories in the US and China
• Responsive trouble resolution
• 24 hour emergency hotline

>> Contact Our Support Team Now